Testimonials

– John R. Keedy's New 2010 Volkswagen CC

Wow. I made a phone call from San Antonio after Rod East VW yanked us around for 2 hours. Gordon Spencer answered the phone and gave me a deal on the new CC AND an estimate on my trade. I trusted him. So we drove to Dallas on the way home for Christmas taking a chance driving both cars from SA to Austin. He was great, as was the finance person. I was in and out and on my way to Dallas. What a great experience! Trust is so important in business, and my trust was well placed with Gordon. by John R Keedy

– Chriatine's New 2010 Volkswagen Passat CC Lux

Tom and Gordon were great! I love my new CC! by Christine M Meengs

– Emily's New 2010 Volkswagen Jetta

Mr. Kim was an excellent sales consultant. Very authentic interactions, appreciated his honesty and straightforwardness. by Emily S Holman

– Stephen's 2010 Volkswagen Jetta

Excellent hands off Internet sales staff. by Stephen P Newland

– Barry J Zeltner's new 2010 Volkswagen Tiguan

Thomas Patton and Marshall Reeves were exceptional to do business with. It was the best service I've received from any auto dealer, ever. by Barry J Zeltner

– Pamela C Mcgaw's new 2010 Volkswagen Tiguan

I will tell you that my experience w/Maund was outstanding. Everything went smoothly and quickly which was great because I am not a big fan of car buying. I did drive from San Antonio to buy the vehicle because the two dealership here in San Antonio we terrible. I sent both internet inquiries and visited Ancira in person. Neither had the exact model I was looking for but both told me they would look for it. I found it interesting that I found it and neither of them did. One salesperson went as far as to offer to try and bring the vehicle to San Antonio on a trade "If I didn't say anything to your sales people". She did none of the work but wanted the commission and was certainly willing to take it from Tom Patton who did do the work and the follow up. Thank you for the experience. It is the first time I can say it was a good one and that I would recommend your dealership and Tom to any friends and family in the market. Not only that, I love my new car and so does everyone else who has seen it. by Pamela C Mcgaw

– Lauren J Brown's new 2010 Volkswagen CC

The entire sales experience was terrific. This is my second VW purchase from Maund VW, and I appreciate the Internet Sales Team there. Keep up the great work! by Lauren J Brown

– Lezlie Boehme's New 2009 Beetle Coupe

Do you have a place where I can write a review on you . This was the best expeirance I have ever had in buying a car an you were wonderful. I love the Care as well as the car !!!!!!!!!!!!!!!!!!!!!! An yes 10\\\\\\\'s For sure thank you . by Lezie Boehme

– Jerilyn Green's New Beetle

I first encountered Maund VW on the internet. We shopped 3 other VW dealers in Austin and the surrounding area. Maund was outstanding in every way. Tom Patton is superb. My husband showed him a number that we were willing to spend to buy the car. He acted on it and came back and said, Yes. " I had a 67 VW in Chicago and loved it. Now that my age is 67, it was time to :feel young again. " And I do. I love Hug-A-Bug. That is her name. My 67 was Freddie the friendly Volkswagen. I would recommend your dealership to anyone and everyone--especially if Tom is part of the deal. Thank you for a wonderful experience. Jerilyn Green

– Krystal Bell's New Jetta SE

Tom was great. He made the car buying process very painless. I left the dealership feeling like I made the right decision and received a good deal. We were all winners. Thanks! Krystal

– Christopher Seeker's Daughter's 2010 Tiguan

We had exceptional sales service from Tom Patton! He was so very kind and informative, finding the exact car we were looking for without any bother to him. He was interested in our purchasing needs, and was receptive, available and conscientious in his assistance. Best car buying experience yet! Thank you, Tom!!! Chris Seeker

– Brian P Wild's new 2010 Jetta

It was our first time to buy a VW. I would buy from that dealership again it was a very good experience. by Brian Wild ( Sold by Internet Team)

– Matthew Stark's New 2010 Volkswagen Routan

Gordon Spencer and Marshall Reeves provided superb service from beginning to end. Because of this experience, I plan on buying my next car from Charles Maund VW. by Matthew Stark

– Christopher S Chipman's New 2010 Volkswagen GTI

Great experience, wonderful car. Thanks. by Christopher S Chipman (Sold by LANE SEYMOUR)

– Jerilyn Greens 2009 VW Beetle

I first encountered Maund VW on the internet. We shopped 3 other VW dealers in Austin and the surrounding area. Maund was outstanding in every way. Tom Patton is superb. My husband showed him a number that we were willing to spend to buy the car. He acted on it and came back and said, Yes." I had a 67 VW in Chicago and loved it. Now that my age is 67, it was time to :feel young again." And I do. I love Hug-A-Bug. That is her name. My 67 was Freddie the friendly Volkswagen. I would recommend your dealership to anyone and everyone--especially if Tom is part of the deal. Thank you for a wonderful experience. Jerilyn Green

– William Haddens new 2010 TDI Jetta Sportwagon

My Sales Consultant Ken Reeher was so considerate of our desired model and color that he took the one vehicle that satisfied our wants out from under one of his colleagues, who had been driving it.

– Mary Herricks New Jetta TDI

Awesome day/experience with Ken, my new car salesman-----he was very professional and recognized the model of Volkswagon MOST APPROPRIATE for me--------not any model or the most expensive model, or one to just make a quick sale! My Jetta TDI Manual was explained in detail by Ken\'s deskmate----------the Maunde internet saleman named Gordon. Gordon was professional, amiable and reviewed the details of my new Jetta TDI Sportwagon------------was patient, and answered all of my questions, addressing every aspect of my new Jetta TDI. I LOVE THIS CAR AND AM SO GLAD I MADE THE LEAP TO THE VW FAMILY! Sincerely, Mary Herrick

– Trevor Rossons 2010 Jetta

Thanks for a great experience. My sales consultant Brad made the purchase easier than I had expected. I felt very comfortable and would recommend him to my friends who are in the market for a new car. He wasn't pushy at all and gave me straight foward answers to my questions.

– Elizabeth Townsends new VW Eos

Lane is an excellent sales person. This is my second new car purchase of a VW from your dealership, and I bought a VW again due to the fine service I received.

– Marc Mulzers new Jetta Sportwagon

Hello Charles Maund VW team, I just wanted to let you know the buying experience with Carlos Rosas was excellent. He was very knowledgeable, not pushy but honest in his consultation, very forthcoming and overall excellent to work with. He found exactly the car we were looking for and got it for us at the right price. We are thrilled about our new 2010 Jetta SportsWagen and will definitely recommend the dealership to our friends. Thanks again for making our search for a new car a pleasurable and easy experience!

– Andrea N Milam's service in April!

I have had the privilege of working with Brant Hooks each time I have brought my car in for service and have always received excellent and honest service from him. All of my service needs so far have been warranty related, which many service centers treat as less urgent than regular paying customers. Brant has always treated my service needs with a sense of urgency and has always made me feel like I am a valuable customer to the dealership. I would highly recommend him to any of my VW owning friends/family.

– Sandra Laird\'s new 2010 Jetta

The experience was great, the best I've experienced for a new car purchase.

– Katie Myers's April visit to the service department

Julian helped me and he went above and beyond. He let me know everything when I dropped off the car and was very thorough. I would recommend this dealership to anyone! Thank you so much for the great service from start to finish!

– Daryl Jenkins's new Eos

This past weekend, I purchased a new 2009 Eos from Brad White. Just wanted to let you know that Brad was a great help in getting us in this car. He was friendly, knowledgeable about the product and knew the current inventory. That last part is important because we had originally come in to buy/lease the 2010 Eos Komfort. When our expectations on payments didn’t quite match up, he suggested the 2009 Eos Lux. It all worked out and we love our new car. We have purchased many cars over the years and I have been a new car salesman in the past so I appreciate that Brad knew his “stuff”. He was very professional and I would not hesitate to recommend Maund VW because of Brad. By the way, I live 2 minutes from Hewlett VW and chose to come back down town to deal with you guys. We will definitely buy from Brad again in the future. Also enjoyed dealing with Marshall in the Business office. He worked to get us the best interest rate possible, had the paperwork ready when we came back, and gave us some good advice about carrying Gap insurance. Best Regards. Daryl Jenkins

– Michael Walker's 5-7-2010 service for his 2002 Volkswagen EuroVan

My service adviser Brant Hooks exceeded expectations.

– Amy R Lasalle's 5/10/2010 Service on her 2003 Volkswagen Passat

I have worked with the service advisers at your dealership for many years now. Brandon, Brant and Julian are always accommodating and explain everything. No surprises. I wanted to say that I also think your service cashier is very personable.

– Kyna Torres's 5/11/2010 visit to service for her 2005 Volkswagen Beetle

Brant in service wad fast straight forward and showed interest in resolving my issues

– Mariano Camarillo's 5/13/2010 service visit for her 2000 Volkswagen GTI

My past few experiences with the service staff has been excellent, especially Brandon and Brent

– Kimberly J Melancons 5/14/2010 2007 Volkswagen Eos

Brant is just wonderful to work with. He is both professional and friendly and remembers me on sight.

– Charles Roeckle's 5/13/2010 service visit for her 2002 Volkswagen Passat

Burt did a great job of identifying and solving what had been a persistent problem. I really appreciate the great service.

– Suzanne H Scruggs new 2010 Volkswagen Jetta

I was very happy with my experience at your dealership...the salesman was very helpful...and very pleasant. I love my car !!

– Tobias Hotchkiss's New 2010 Volkswagen Jetta

Tom Patton was the best salesman I have ever dealt with. His personable skills were an invaluable asset to my car buying experience. He was considerate of my time and my wants. I would highly recommend Tom to anyone looking to buy a car as he simply is one of the best.

– William Stutts Jr's 5/24/2010 service visit for his 2003 Volkswagen Passat

The service level provided was not just "good" but "exceptional." Brant Hooks is knowledgeable, communicates well and timely, and goes out of his way to accommodate customers' schedules. Mr. Hooks is a first-rate representative for the company and his approach makes a positive difference. Thanks for providing the opportunity to pass on these views.

– Gustav O'Keiff's 5/18/2010 service visit for his 2001 Volkswagen Jetta

Excellent and courteous service. Extremely considerate of my needs to keep my 10 year old car in good working condition. Experiences with service motivate me to consider a car from this dealership when I need one.

– Chris Grimshaw 5/31/10 service visit for his 2003 Volkswagen Passat

Brant is an excellent service adviser. I've had VW's my entire life and he is the best person I've ever dealt with in the VW family.

– Daniel J Flahertys new 2010 Volkswagen Jetta

We loved buying on line. We had done our research and it was the easiest car purchase we have ever made!

– Michael Richards 5/31/10 service visit for his 2004 Volkswagen Passat

I contacted Maund Volkswagen when I began experiencing engine problems while on vacation near Austin. I spoke directly to Tommy Stolle by phone and explained that I was on vacation with my family, 200 miles from home when my car?s engine light went on and the car began idling rough. Tommy took a personal interest in my situation and advised that he would fit me in as soon as I could get to the dealership. Once I arrived at the dealership, Brant Hooks immediately appeared, took my information, checked-in my car and even recommended restaurants where I could have lunch with my wife and kids while we waited for the repairs to be completed. Within an hour I received a call from Brant letting me know that my car had been repaired and was ready to be picked-up. Tommy Stolle and Brant Hooks displayed a level of Customer Service, Efficiency and Professionalism beyond anything I have ever experienced in my 30+ years as a car owner! In short, the service provided by Maund Volkswagen was PHENOMINAL and I have already recommended this dealership to my friends and family in Austin. Thank you Tommy & Brant!

– Wade T Hoage 6/14/2010 service visit for his 2005 Volkswagen Jetta

Julian and Brandon are the best service writers I have ever worked with. Feel fortunate they are your employees. I can not express the level of professionalism and knowledge of the product they represent. When I have a question, and I have had many, they know all the details without having to waste time looking things up. They are not just service writers; they are my teachers who help me to better understand and care for my incredible 05 Jetta TDI wagon. Good work guys. Wade

– James Dearman's new 2010 Jetta

I very much enjoyed the sales person Will Todd. Your dealership is run professionally and is a friendly place to shop.

– Jeane Goldsmith 6/26/2010 service visit

Dealing with Julien is always a pleasure. I feel respected and he always takes the time to explain both the how and the why. After past experiences at other repair shops, this is a breath of fresh air. Kudos to you and him.

– Marvin Kanter's 6/29/2010 service visit

Julian, my consultant , was professional from start to finish. He has good people skills and told me everything that was to be done. At pick up time he went over the work sheet and once again explained the work that they did.

– Dale Steffek's 6/18/2010 service visit

The service department is the best I have ever been to.

– Marlene Rios's 6/30/2010 service visit

Brandt is one of the best service advisers there! Very knowledgeable and up to date on current products coming out. He has made my life that much easier and hassle free. Keep up the great work!

– Robert Albanese's new 2010 Tiguan

The demeanor of my salesman Tom Patton was very good and low key. Good job all the way around. The gift bow and balloons were a nice and appreciated special touch. Thanks again!

– Edward J Barragy new 2010 Volkswagen Jetta TDI

The sales team there was great. I was particularly impressed with their knowledge of the volkswagen technology & they were able to explain it's advantages vs alternatives. TDI, tiptronic, etc.

– Courtney Hinderer's new 2010 Volkswagen Jetta

I was very impressed by the car buying experience with Gordon. He was professional, yet still friendly, down-to-earth, and helpful. He was not pushy at all and it was a pleasant experience.

– Anthony Baragas's new 2010 Volkswagen Golf

Will Todd was very informative and friendly. Usually in my experience, car buying is stressful and unpleasant, but not this time! I love my new car!

– Linda Rassinier 7/15/2010 service visist for her 2006 Volkswagen Jetta

My service rep, Brant, was awesome. I called at 1:30 p.m. for a 30,000 mile inspection and the ignition recall. He said I could come right away. He was efficient and courteous and knowledgeable, Gold stars for Brant. Katie, the receptionist, was wonderful. I got lost coming to Maund and called her. She pulled up her GPS on her cell and guided me to their. Then I got lost going home back to La Grange. I called her quite upset and she again patiently guided me to the right places to turn and exactly how to get there. I was amazed and so thankful that she took the time to help me so much. She also gets gold stars. I cannot be grateful enough for her help. I had a great experience at Maund! Except for getting lost (my fault entirely)... Congratulations on a perfect service visit for me.