The automotive industry is temporarily experiencing unforeseen and unusual shortages in all avenues including supply of new vehicles, parts supplies for repairs as well as personnel. Charles Maund Volkswagen is making every effort to accommodate our customers needs with the supplies we have and personnel available. We appreciate your understanding that things are taking longer than usual as we all navigate this worldwide situation. 

Please be aware your appointment time is a check in time to meet with your Service Advisor to review your vehicles needs, not the time your vehicle will be dispatched to a technician to begin service. You vehicle will be placed in a priority queue to be inspected and repaired by a Volkswagen trained Technician. Thank you for your patience and understanding.